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FREE US SHIPPING ON ORDERS OVER $50 AUTOMATICALLY APPLIED AT CHECKOUT RESTRICTIONS APPLY

Return Policy and Shipping Info

When Will My Order Ship?
Custom Orders: I am a one woman show so I work very hard to try to create and get your custom items out in a timely manner while not sacrificing quality of work. Please bare with me.

RTS: Ready to ship items you can expect to ship out within 1-3 business days unless I contact you otherwise.

How Long Does Shipping Usually Take?
Shipping usually takes 3-6 business days once they reach the mail.

What if My Package Gets Lost?
CMarie is not responsible for lost, damaged or stolen packages once shipped. If you would like to purchase package insurance that can be arranged just contact CMarieclayco@gmail.com before placing your purchase and I can be sure to add that onto your package for a nominal fee.

What if My Package Arrives Damaged?
Damaged items must be reported within two days of the delivery confirmation on your order.  Please email us at CMarieclayco@gmail.com and send pictures of any damage. 

Please understand that colors may sometimes slightly vary due to lightning, screen resolution, and photography. This does not qualify as a damaged item.

Are all items included in Free Shipping promo?
No, customs, large custom items and large resin item will not be included in free shipping.

Free shipping applies to RTS jewelry, clay cutter, and transfers.

What is the Return Policy?
Due to the nature of the items being purchased you can not return your items, but I want you to be happy with your item so if there is anything I can do to help you love the item please do not hesitate to contact me.