Shipping policy

Lost Packages:
CMarie is not responsible for lost, damaged or stolen packages once shipped. If you would like to purchase package insurance that can be arranged just contact CMarieclayco@gmail.com before placing your purchase and I can be sure to add that onto your package for a nominal fee.

Damaged items:

Damaged items must be reported within two days of the delivery confirmation on your order.  Please email us at CMarieclayco@gmail.com and send pictures of any damage. 

Please understand that colors may sometimes slightly vary due to lightning, screen resolution, and photography. This does not qualify as a damaged item. 

 

When will items ship:
Custom Orders: I am a one woman show so I work very hard to try to create and get your custom items out in a timely manner while not sacrificing quality of work. Please bare with me.

RTS: Ready to ship items you can expect to ship out within 1-3 business days unless I contact you otherwise.

How long shipping usually take once shipped:
Shipping usually takes 3-6 business days once they reach the mail.